Port Services · Bangladesh
Your Vessel. Our Commitment. Excellence at Every Port. From vessel nomination to final sailing, we coordinate every stage of port agency work with transparent cost management, continuous operational updates, and efficient turnaround across Chattogram, Mongla, and Matarbari.
Live arrival, sailing or berth deadline? Call the Duty Desk.
Chittagong Port Agent (CPA) is an ISO-certified port agency providing professional shipping and port agency services built on years of hands-on operational expertise, trusted by shipowners, managers, charterers, and brokers handling tankers, bulk carriers, container vessels, and general cargo ships alike.
From vessel nomination, PDA preparation, berthing and anchorage coordination to cargo operations, sailing formalities, and Final DA settlement, we coordinate every port call with proactive communication, deep technical know-how, and complete cost transparency, delivering competitive rates without compromising on service quality.
We protect our principals' interests at every stage, ensuring smooth, compliant, and cost-effective vessel turnaround, every port call.
CPA handles each Bangladesh vessel call against the appointing principal’s written instruction. Operational scope, reporting authority and cost approval follow the confirmed appointment line.
Owner, charterer, operator or manager.
Complete Bangladesh vessel-call coordination covering pre-arrival review, PDA, inward status, berth or anchorage operations, cargo follow-up, approved services, outward clearance, departure reporting and Final DA close-out.
Charterer or nominated cargo interest.
Cargo-side coordination and charterer reporting covering cargo readiness, stevedore or terminal position, receiver or shipper action, SOF events and approved local costs. Full vessel-call control remains outside this appointment.
Owner, manager, P&I Club or owner-side interest.
Independent owner-side monitoring and reporting of vessel position, NOR and SOF events, cargo exceptions, survey attendance, cost exposure and unresolved matters without duplicating the appointed full agent’s responsibilities.
Principal requiring a defined local service.
Crew movement, medical attendance, CTM, stores, spares, surveyors, technicians or another separately instructed requirement. Limited attendance does not automatically include vessel clearance, port dues, cargo operations or full-call responsibility.
A PDA request, preliminary enquiry or quotation does not constitute a confirmed nomination. Protective attendance, Charterer’s Agency and limited-attendance files remain on their respective instruction and reporting lines.
Appointment, vessel particulars, ETA, draft, cargo, previous and next port, current agent status, required services, approval line and reporting recipients checked against the call. Missing or conflicting information is returned before local commitment where possible.
Arrival, anchorage position, NOR instruction where applicable, cargo readiness, lighterage, weather, service launches and the next vessel movement remain under follow-up. Arrival declared does not mean the vessel is operationally ready.
Berth readiness remains tied to the port movement programme, pilot and tug position where applicable, draft, tide, terminal readiness, cargo plan and gangway access. Berth nomination does not close the berthing position. All-fast confirmation remains a separate event.
Cargo commencement, working resources, stoppages, weather interruption, shifting, cargo balance and expected completion remain visible to the principal. Cargo figures and timing are reported against the responsible source identified for the call.
Cargo completion, documents, port account, outward formalities, pilot, tug, sailing draft and next-port particulars remain open until outward clearance and sailing are confirmed. Cargo complete does not mean the vessel is ready to sail.
A standing appointment may cover recurring calls under an agreed port, reporting and account structure. Each call still opens against the actual vessel, ETA, draft, cargo, required services, cost basis and local operating position.
A single-call nomination is reviewed against the named vessel, port, appointing party, current agent status, operational deadline, approval line and reporting recipients. A PDA request, preliminary enquiry or quotation request is not treated as a confirmed agency appointment.
Where another company holds the full-agent appointment, CPA keeps any protective, charterer’s, husbandry, survey, crew or specialist instruction separate. A conflict affecting access, clearance, cargo work, sailing or account responsibility is raised with the appointing principal.
CPA accepts a vessel-call appointment against its applicable Bangladesh shipping-agent licence and the written nomination received from the principal. Licence particulars can be supplied through the confirmed business channel where required for appointment or vendor review.
Chattogram is CPA's primary shipping-agency desk for outer-anchorage, inner-harbour, berth and jetty calls. The desk follows vessel position, inward status, cargo work, lighterage where applicable, service attendance, sailing and account close-out.
Mongla files are reviewed against the vessel's Pashur River, anchorage, mooring or berth position. Pilotage, tide, draft, channel movement, cargo interface, inland support and local service access are confirmed against the actual call. Chattogram assumptions are not carried into the file.
Matarbari attendance is accepted against a confirmed vessel, operating facility or project instruction. Access, authority, cargo, receiving-party and local service interfaces must be established before mobilisation. Matarbari is not presented as identical to a routine Chattogram or Mongla call.
Vessel declarations, inward status, Customs, Immigration, Port Health, security and Harbour Master interfaces remain under follow-up against the accepted appointment and the responsible authority or filing party. Any hold affecting boarding, cargo work, crew movement or sailing is reported.
Pilot, tug and vessel movement requirements are followed against the applicable port, vessel, draft, tide, berth and sailing position. Service booking does not confirm vessel movement. The call remains open until attendance and movement are confirmed.
Stevedore nomination, working resources, vessel or shore equipment, terminal interface, receiver or shipper readiness and work plan remain under follow-up. CPA reports the operating position without assuming the stevedore’s labour, equipment, quantity or safety responsibilities.
Surveyor, tally, draft survey, bunker or cargo attendance can be coordinated where instructed. Findings, figures and certificates remain with the issuing surveyor or responsible party. CPA reports attendance and document status without widening the issuer’s scope.
Every hold is reported with the vessel position, operational effect, responsible local party and next action. The call does not close while a hold remains unresolved.
Reports follow the call from first appointment through account close-out. Each update identifies the open item, the responsible party and the next action.
NOR, boarding, pilot, all-fast, cargo commencement, stoppages, resumption, completion, shifting, outward clearance and sailing events are followed against the record source available to the agency desk.
Any conflict between vessel, terminal, stevedore, receiver or other call records is raised before the final SOF is treated as closed where possible. Charter-party interpretation, laytime calculation and legal acceptance remain with the responsible principal and appointed advisers.
PDA prepared against the nominated port, vessel particulars, expected stay, cargo operation, berth or anchorage basis and services included in the appointment. Known port, authority and third-party lines are shown separately where applicable. Assumptions, exclusions, estimated quantities and items awaiting confirmation are identified before remittance. The PDA remains an estimate and does not fix the final cost of the call.
Pilot, tug, launch, transport, survey, stevedore, stores, spares, medical and other third-party costs remain under the appointment and approval line. Additional attendance or revised movement is reported before new cost is committed where operationally possible.
Final DA separates port and authority charges, third-party services, agency charges, advances, credits, supporting vouchers and unresolved items. The account remains open while a voucher, final invoice, credit, recovery, dispute or principal approval is pending.
A vessel-call item remains open while awaiting berth or anchorage confirmation, pilot, tug, clearance, cargo readiness, lighterage, stevedore, surveyor, crew movement, stores, spares, repair, sailing service, supporting record, invoice, voucher or principal approval.
The latest update identifies the open item, responsible local party, vessel or cargo effect, next action, expected review time and cost approval still pending. The call closes after the agreed operational handover, sailing report, supporting records and account position are issued.
Covers PDA preparation, protective attendance, berthing confirmation, sailing readiness, stoppage reporting and call close-out.
Send the appointing principal, appointment type, vessel name and IMO number, vessel type, port, ETA, arrival and sailing drafts, cargo and quantity, previous and next port, current agent status, berth or anchorage expectation, required services, cost approver and reporting recipients.
Detailed certificates, crew records, cargo documents, financial instructions and other sensitive files move through the confirmed business channel after the appointment is reviewed.
Send the vessel, port, ETA basis, current position, cargo, appointment line, immediate requirement, approval contact and reporting recipients.
CPA returns the appointment position, missing call particulars, PDA basis, immediate local action and next reporting point. Sensitive records follow through the confirmed business channel.
CPA acts as the appointed local agent for the vessel call, coordinating port, terminal and customs interfaces, reporting and DA close-out. The principal and Master retain vessel, cargo, timing and commercial approvals. Importer, exporter and C&F retain goods-declaration and cargo-release. Authorities, terminals, pilots and specialists retain their own decisions and physical work.
Live call or sailing window: identify the vessel, Bangladesh call point, ETA and immediate action when contacting the Duty Desk.
Practical notes for owners, charterers and managers on disbursement accounts, cost split, waiting-time risk and evidence, written from appointed-agent practice.