Choose the service that owns the instruction. CPA confirms the Bangladesh route, responsibility split, approval contact, reporting recipients and any missing opening facts. If the service is unclear, use the route finder.
Select the immediate requirement to open the correct CPA service. Separate scopes remain separate.
Select the requirement to see the recommended route.
Time-critical matter: Send the brief first. Then call the Duty Desk and quote the same vessel, shipment or project reference.
Service directory
Select the service that matches the instruction. Each scope states who appoints CPA, the work covered, the opening facts required, and the reports and evidence returned.
Ship Services
These services are instructed separately from CPA’s ten port-agency services. Send the work required, vessel position, access window, approval contact and required completion evidence.
CPA confirms the working route against the service instructed, current vessel or shipment position, access requirement and local parties involved.
Vessel-call, container, tank, crew, husbandry, survey, spare, recycling and changeover instructions are assessed against the actual berth, jetty, outer anchorage, terminal, off-dock, depot, airport and road route.
CPA reviews the vessel position, Pashur River or jetty route, road and launch access, carrier or depot availability and the exact appointed service before confirming the working plan.
Service is limited to a confirmed facility, project or vessel assignment. CPA does not present routine standing container booking, permanent desk coverage or universal service availability.
Operating-scope control: Informational articles or official warning references do not create an operational appointment route. Use only the published service locations stated above.
Use LinkedIn for public business contact and updates. Use WhatsApp Business for direct first contact or live follow-up after the written brief identifies the file. Other public channels do not replace the operational reporting line.
Use the service directory and written brief for appointment scope. Public platforms support business updates, port briefings, service explanations, event notices and follow-up networking; they do not replace the confirmed operational instruction.
Do not send passports, medical records, bank data, full manifests or confidential commercial files through a public post, comment or broadcast channel.
请发送公司名称、所需服务、港口或船位、船名或提单/罐箱编号、预计时间、汇报对象和审批联系人。首份业务说明可使用英文，或附简体中文摘要。
Send the company, service, port or position, vessel, shipment or tank reference, required date, reporting recipients and approval contact. CPA will confirm the responsible desk and business channel before confidential documents move.
WeChat and Weibo are used or published only after the relevant account ownership and contact route are confirmed. No unverified QR code or profile is shown here.
Send the event, city, date, attending company, delegates and services to discuss. CPA confirms attendance, venue and meeting time in writing; the page does not imply attendance at an event that has not been confirmed.
Service proposals, appointment authority, operational particulars and cost approvals remain in the written CPA reporting line after the meeting route is confirmed.
Channel control: A public message may open the contact. The written brief, confirmed reporting line and dedicated service scope control the operational file.
Choose the service that owns the main instruction. Shipping Agency handles the vessel call; Owners’ Protective Agency provides separately appointed owner-side reporting; NVOCC Agent Services handle generic container files; ISO Tank Agent Services handle tank-specific files; the remaining services follow their dedicated scopes. If the route is unclear, send a service-routing brief and CPA will separate the service scopes.
Shipping Agency manages the appointed vessel call, port formalities, movement follow-up, reporting and disbursement close-out. Owners’ Protective Agency is a separate owner-side appointment used when another party controls the full agency and the owner requires independent status, cost, event-record and evidence review.
No. The importer or exporter and the nominated C&F route retain the statutory goods declaration and Customs-clearance responsibility. CPA follows the status where it affects the appointed vessel, container, tank, spare or delivery file and reports the resulting dependency or exception.
Connected requirements may be sent in one opening brief, but CPA confirms the separate service scopes, responsible parties, approvals, reporting lines and account basis before local work starts. Detailed work remains with the relevant dedicated service page and file.
Send the appointing company and role, service or situation, vessel or shipment reference, Bangladesh location, ETA or required date, current position, immediate action, reporting recipients, approval route and payer or paymaster. CPA confirms the service route and responsibility split, reports progress and exceptions, records approvals and cost changes, returns the available attendance, delivery, movement, survey or account evidence, and states every remaining open item at close-out.