Send Initial Operational Brief

Send the opening facts. The Duty Desk will identify the responsible service. State the appointing company, vessel, shipment, tank, crew or project reference, Bangladesh location, required date and immediate action.

Open the Brief Form

Live vessel, crew or shipment deadline? Call the Duty Desk after sending the brief.

INSTRUCTION
Company, role and contact
REQUIRED DETAILS
Vessel, shipment or situation
DUTY DESK
Scope, deadline and confirmation

Send the Operating Reference and Required Action

CPA confirms the responsible service, identifies any missing facts and states the next action.

The principal controls commercial approvals. Authorities and external parties remain responsible for their own permissions, decisions, methods and records.

Live deadline or sailing window: Submit the brief, then call or WhatsApp the Duty Desk and quote the same reference.

1Appointment
2Operation

First brief only: Do not paste passports, medical records, bank details, contracts, manifests or other confidential information. CPA will confirm the responsible service, missing facts and secure business channel after review.

Live deadline or sailing window?Call duty desk
After initial review
CPA returns Responsible service, missing facts and next action.Business channel Detailed instructions and confidential records follow after CPA accepts the brief.

Detailed Forms

Scope Already Clear?Use the Service Page

Use a dedicated service page when the appointment, work required and reporting line are already clear.

Call WhatsApp Send Brief