We are Chittagong Port Agent (CPA)!

Established in 2011, Chittagong Port Agent (CPA) is an independent private limited company, proudly licensed by Chittagong Port and Customs. We are respected members of the Bangladesh Shipping Agents Association and the Chittagong Chamber of Commerce. Our expertise includes handling vessels and containers arriving at Chittagong Port, managing cargo, overseeing loading and unloading processes, monitoring cargo, and handling all local paperwork. Our goal is to save our clients time and money by acting as their representative and ensuring smooth port operations.

We also prioritize the best interests of shipowners and chartering companies by serving in various key roles, including Husbandry Agent, Owner’s Protecting Agent, Survey Agent, and Charterer’s Protecting Agent. Our commitment is to deliver high-quality services that ensure efficient and effective management of port activities.

Our Services

At Chittagong Port Agent, we offer a comprehensive range of services to meet the diverse needs of NVOCCs, container operators, shipowners, charterers, ship management companies, and shipbrokers.

Our services include:

Vessel Handling
Managing vessels arriving at Chittagong Port.
Cargo Management
Overseeing the loading, unloading, and monitoring of cargo.
Documentation
Handling all local paperwork efficiently.
Protective Agency
Serving as Husbandry, Owner, Survey, and Charterer Protecting Agent.

Our Services at Chittagong Port Agent

  • NVOCC Agency Services: Seamless support for NVOCC container operators, from documentation to port coordination.
  • Tailored Port Solutions: Customized strategies to enhance operational efficiency at every location.
  • Reliable Local Representation: Deep market knowledge to strengthen your business presence and partnerships, empowering container operators with tools, resources, and expertise to optimize operations and drive growth.
  • Vessel Coordination: Book the vessel in and out of the port, and arrange for pilot and tugboat services.
  • Crew and Passenger Management: Providing information on the crew and any passengers to the local immigration authorities.
  • Documentation Compliance: Ensuring the ship’s documentation complies with international regulations before Customs inspection.

Additional Services at Chittagong Port Agent

  • Quarantine Pre-Arrival Report (QPAR): Prepare a quarantine pre-arrival report that details the crew, the ship’s previous route, and any deaths or illnesses during the voyage.
  • Customs Advisory: Advising Customs of the ship’s arrival and reporting the cargo on board.
  • Logistics Support: Managing logistics involved with provisions and fuel.
  • Cargo Handling: The manifest, which gives detailed information on the cargo to be handled, is provided to the stevedore’s ship planner.
  • Stevedore and Terminal Liaison: Liaising with stevedores and terminal operators regarding safely handling containers, break-bulk, and bulk liquids, ensuring the ship’s master knows shore requirements.
  • Crew Changes: Organizing crew changes, associated immigration documentation, and arrangements such as booking flights.
  • Ship Services: Handling ship services, including repairs and maintenance.

Why Choose Chittagong Port Agent?

  • Expertise and Experience: With years of experience in the maritime industry, we understand the complexities of port operations. Our team provides tailored solutions to meet your needs, ensuring smooth and efficient port logistics.
  • Reliable and Efficient: We offer reliable and efficient services, ensuring your operations run smoothly and on schedule. Our commitment to excellence means you can trust us to handle all aspects of your port activities professionally.
  • Comprehensive Support: From vessel coordination to crew management, we provide a full range of services to support every aspect of your port operations. Our holistic approach ensures that all your requirements are met seamlessly.
  • Customer-Centric Approach: We prioritize our clients’ needs and work closely with them to deliver personalized services that exceed expectations. Our focus on customer satisfaction drives us to go above and beyond in every interaction.

Our Core Values at Chittagong Port Agent

  • Customer-oriented: We are fully dedicated to helping our clients expand their businesses. We diligently support their growth by prioritizing their needs and ensuring they receive the best possible service.
  • Trustworthy: Our commitment to trustworthiness sets us apart from other shipping companies. We maintain high standards of integrity and reliability, building long-lasting relationships based on mutual respect and trust.
  • Innovative: We continually introduce innovative solutions and adjust our policies to serve our valued customers better. Our forward-thinking approach allows us to stay ahead of industry trends and provide cutting-edge services.
  • Dedicated Team: Our reliable and dedicated employees are ready to do whatever it takes to meet our clients’ needs. Their unwavering commitment to excellence ensures that we consistently deliver high-quality services.

At Chittagong Port Agent, we are not just a service provider but a partner in your success.

Our comprehensive and customer-focused approach, backed by our experienced and dedicated team, ensures that your port operations are handled with the utmost professionalism and care. Trust us to be your reliable ally in navigating the complexities of the maritime industry.

Our Mission

At Chittagong Port Agent (CPA), we are committed to providing exceptional NVOCC agency services. We aim to be wherever our customers need us, even in remote or challenging locations. Our ISO-certified services guarantee reliability and excellence. We prioritize building long-term relationships with our clients to ensure a profound understanding of their needs and the maritime industry. This approach enhances business performance and profitability for both our clients and ourselves. As we expand globally, we aim to strengthen relationships with existing clients while cultivating new ones. We are dedicated to adapting our services to meet our clients’ evolving needs and are equipped to handle any challenging situation with expertise.

Our Vision

Our vision is to become a leading and globally recognized shipping line. We are committed to performing our duties with loyalty and dedication, striving to be a trusted partner in the maritime industry.

Our Commitment

At Chittagong Port Agent, we are dedicated to upholding the highest standards of service quality and professionalism. We consistently work to improve our services and stay up-to-date with the latest industry practices, so we can better serve you.

Thank you for choosing Chittagong Port Agent. We look forward to partnering with you and supporting your maritime operations in Bangladesh.

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